> For the complete documentation index, see [llms.txt](https://raia2.gitbook.io/raia/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://raia2.gitbook.io/raia/raia-cx/launch-pad/launchpad-users-basic-information.md).

# LaunchPad Users (Basic Information)

## Basic User Information

In Basic User Information you'll find **Date Created, First Name, Last Name, User ID, Email, Phone Number and IP Address.**

<figure><img src="/files/EiffJfrSm536Zxpo5wW7" alt=""><figcaption></figcaption></figure>

Scrolling further down you will see how the AI reached out to the User. What Context the AI Used and through what Source.

<figure><img src="/files/gaWHFliomYpHQypOXNJe" alt=""><figcaption></figcaption></figure>

This section in basic user information allows you to define key user identifiers (like Fk ID and Fk User ID), set the user's preferred communication channel (such as email or SMS), and customize message content by including their first name or a signature. These preferences help personalize and route communications more effectively, ensuring messages are delivered in the most appropriate format for the user.

<figure><img src="/files/wrD9aPOY3hE8hUUj3KEW" alt=""><figcaption></figcaption></figure>


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# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://raia2.gitbook.io/raia/raia-cx/launch-pad/launchpad-users-basic-information.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.