Agent Info Tab

Info Tab

The Info Tab is where you'll be able to edit the Exterior of your AI Agent.

Agent Name Public & Internal.

The Public Name is the name users will see when interacting with the AI agent, while the Internal Name is used behind the scenes to uniquely identify and manage the agent in your system.

Description

The descriptions allows those within the Organization to see the purpose of the AI Agent by giving it a description.

Disclaimer

This serves the purpose of telling the user a disclaimer within the Live Chat before fully interacting.

Tags

Tagging an AI agent helps categorize and organize it by function or department—like Sales or Support—making it easier to manage, filter, and assign within large teams or systems.

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