Welcome to raia v2
raia is a flexible platform for building and managing specialized AI agents that streamline tasks, communication channels, and training data within organizations.
Last updated
raia is a flexible platform for building and managing specialized AI agents that streamline tasks, communication channels, and training data within organizations.
Last updated
raia is an advanced multi-agent platform that allows organizations to create and manage specialized AI Agents, each with distinct roles, skills, and knowledge packs. Roles define tasks, while skills handle communication channels, such as SMS, email, or live chat. Packs supply training data and instructions to accelerate agent creation.
The platform includes user access levels, bridging organizational, agent-level, and super-admin controls. There's also an integrated wizard for guiding agent setup, from basic info to packs and skill configuration. With raia v2, businesses can quickly deploy AI-driven solutions tailored to their workflows, providing dynamic, flexible, and scalable agentic capabilities.
1. Multi-Agent Architecture Allows organizations to create multiple AI agents, each tailored to different tasks or departments, ensuring focused and efficient performance.
2. Roles Defines an agent’s primary function (e.g., customer support, creative, sales), guiding its objectives, tone, and overall behavior.
3. Skills Adds communication channels (SMS, email, live chat, APIs) and capabilities to an agent, enabling dynamic interactions with users.
4. Packs Bundles training data and instructions that can be reused across agents, accelerating setup and ensuring consistent knowledge sharing.
5. Wizard-Based Setup Guides users step-by-step in creating or updating an AI agent, from basic details to training materials, making configuration straightforward.
6. Multi-Level Access Implements user tiers (e.g., Org Owner, Agent Owner, Admin) with distinct permissions, ensuring secure and organized agent management.
7. Integration & Customization Supports seamless connection with external services (OpenAI, Twilio, Mailgun), plus advanced agent settings for real-time optimization.
8. Monitoring & Reporting Provides activity overviews, conversation logs, and performance metrics, helping teams track agent usage and refine outcomes.
Raia enables businesses to build an “agentic workforce” by providing an easy-to-use platform where AI Agents, each with a specialized role and skill set, can be quickly created, trained, and deployed. Through a structured wizard, users define the Agent’s purpose, load relevant training data from reusable Packs, and configure various communication channels (Skills) like email, SMS, or live chat.
User role and permission settings ensure that each AI Agent stays aligned with the organization’s goals, while integrated monitoring and reporting tools offer real-time insights. As a result, companies can streamline operations, expand service capabilities, and rapidly scale AI-driven solutions across their workforce.
