Email

Here’s a full breakdown of how to configure and set up the Email Skill in raiaAI’s Launch Pad. This skill allows your AI agent to send and receive emails using a customizable sender identity and message structure.

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📧 Email Skill Setup Guide

1. Configure Sender Details

These details control the "From" information in the emails your agent sends.

• Name of Sender (Required): Set the display name of the sender, e.g.:

  “Ava from Acme Support”

• Email Address (Required):

  • A system-assigned email ending in @raiabot.com will be auto-filled.

  • You may edit this to use a custom domain (see below).

  ✅ Example: [e-mail] (if verified)

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2. Set Up Message Content

Define how your agent introduces itself and closes emails.

• Default Subject Line (Required): Controls the subject of all outbound emails unless overwritten by the campaign or function.

  “Quick follow-up from your recent inquiry”

• Default Email Introduction (Required): This is the opening paragraph of every message. Keep it warm, clear, and professional.

  “Hi! I’m your AI assistant here to help. If you need a human, just reply and I’ll loop someone in.”

• Email Signature (Required): A branded, friendly sign-off.

  “Cheers, Ava – Your Acme Support Assistant”

🧠 Pro Tip: Use the “Optimize with AI” button to refine your intro or signature content with GPT-based suggestions.

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3. Custom Domain Setup (Optional but Recommended)

To send emails from your domain (e.g., [e-mail]), you need to configure domain settings.

• Add Domain Button: Opens a modal to add a custom domain.

• Setup Button (for each domain): Launches instructions and DNS records for domain verification (DKIM/SPF, etc.)

• Status Indicator:

  • ✅ Verified (Ready to send from your domain)

  • 🕒 Pending (DNS setup in progress)

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4. Send a Test Email

• Use the Send Test button to send a sample email to yourself or a teammate.

• Verifies formatting, branding, and deliverability.

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5. Save Settings

• Once everything is configured, click Save to activate the Email Skill for your agent.

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🧾 Summary Checklist

Section	Required	Editable After Setup	Notes
Name of Sender	✅	✅	Your brand’s display name
Email Address	✅	✅	Can use custom domain
Subject Line	✅	✅	Sets default subject
Email Introduction	✅	✅	Auto-included in all emails
Signature	✅	✅	Adds a closing to each message
Domain Verification	❌	✅	Optional, but boosts deliverability
Send Test Email	🚫	✅	For preview only
Save Settings	✅	N/A	Finalize setup

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